Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Is there a Gymboree Play & Music location near me?

Gymboree Play & Music currently has over 700 locations in more than 30+ countries. In Germany, Austria and Switzerland there are currently four locations in Munich, Basel, Geneva and Zurich.

Find a location within Germany, Austria or Switzerland

Locations outside of Germany, Austria or Switzerland

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How can I try a free class?

You can sign up to try a free class in two ways:

1. Click on the Free Class Pass promotion on this page and print out the Free Class Pass. Call the location you are interested in viewing to schedule a visit. Take the pass with you and see what makes Gymboree Play and Music so special.

2.Start by finding the location that is most convenient for you through the Find a Location link at the top of this page. Then choose the type of class at the appropriate age level on the downloadable calendar. Call or email the location to schedule your free class.

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How much do classes cost?

Gymboree Play and Music locations are independently owned and operated. Therefore, schedules and pricing may vary between locations. Pricing is based on a one-time, lifetime family registration fee plus a monthly or term price (i.e. 12 weeks) for the classes. For pricing information at your location, please find the location nearest you and download their schedule and pricing. Or, you may call the location directly.

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Why should I register my child in a Gymboree Play & Music program?

With over 30 years of experience, Gymboree’s programmes are designed by child-development experts to help develop cognitive, physical and social skills in children 0 through 5 years old. Because children learn through play, our classes feature age-appropriate activities that encourage children to problem-solve and think creatively. And because adults attend the classes for children under 3 years old, you’ll be an integral part of your child’s learning and enjoyment. To read more, click here.

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How do I register my child in a class?

To register in a Gymboree Play & Music class, start by finding the location most convenient for you. Then, determine the appropriate class and level for your child (based on age and area of interest) and locate the class on the calendar for that location. Once you have found the class you are interested in, select “Enrol Now” where you will be required to fill-in a form which will be emailed to the appropriate location. Our commitment is to respond to you within 24 hours.

If you need assistance, have questions or simply would like to register by telephone, please contact the location link that you are interested in directly.

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Can I bring more than one sibling to a Gymboree Play & Music class?

If you have twins or triplets, we welcome up to four siblings to attend the same class in the appropriate age level. If you have siblings of different ages, we offer Family Classes in Gymboree Play & Learn, Art and Music where you can bring all of your children between the ages of 0 and 5. Check your local site’s calendar or call your local site to find out when Family Classes are offered.

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In what language are Gymboree classes? And if we are not fluent in that language, can we still attend &

The majority of our classes in Germany and Switzerland are conducted in English. However, many centres also offer classes in German (and even Spanish). Non-native speakers are very welcome. It is a great opportunity to expose your child to a foreign language at an early age.

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What are the benefits of joining Gymboree Play & Music?

Gymboree Play and Music has so much to offer you and your child. You’ll not only enjoy coming to class each week, but also have access to free classes, PlayGym sessions, parent handouts, special members-only events, partner discounts and more.

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How do I arrange a birthday party for my child and what’s included?

Each Gymboree Play & Music location offers different party packages, pricing and scheduling. To obtain specific information, please contact your nearest location. Birthday parties are open to all even if you are not a currently enrolled member.

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How do I schedule a makeup class?

Gymboree Play and Music has a liberal policy that allows you to make-up classes when your child becomes ill. Make-up classes can be scheduled directly with your Gymboree Play & Music location.

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How do I cancel a class?

Please contact your local Gymboree Play & Music location directly for class cancellation.

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If I move, do I have to pay the registration fee again?

Gymboree Play & Music members pay a one-time, lifetime registration fee. This lifetime membership may be used at any Play & Music location worldwide.

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How do I unsubscribe my email address?

Should you no longer wish to receive emails about Gymboree Play & Music, please click here. If you are receiving emails from your local Gymboree Play & Music, you will have to be unsubscribed separately. You can contact the location directly for more information.

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How can I be removed from my local Play & Music mailing list?

If you are subscribed to a local Gymboree Play & Music mailing list, please contact the location for further assistance.

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There are no Gymboree Play & Music locations near me. Can you please open one in my area?

Gymboree Play & Music locations are operated by franchise owners. New locations open when an interested and qualified party purchases a franchise in your area. If you or someone you know is interested in learning more about opening a franchise in your area, please click here.

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Do you sell Gymboree Play & Music toys, music, and DVDs?

Each Gymboree Play & Music location offers a variety of music, toys, DVDs, and other items available for purchase. Please contact the location nearest you to learn more about the items they have available for sale. Select items are available online at www.gymboree.com.

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Do you sell Gymboree clothing?

Unfortunately, Gymboree clothing is not available in our Play & Music locations. If you are interested in purchasing Gymboree clothing, you may order on-line and have your order shipped to Europe.

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Where can I buy Gymboree Play & Music equipment?

At this time, all Gymboree Play & Music equipment is sold exclusively to Gymboree Play & Music franchise owner. The equipment is only available to the owners of each location and is not sold to the general public.

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